Privacy
Privacy Policy
Privacy Policy
Last updated: July 11, 2026
This Privacy Policy explains how Lynor collects, uses and protects information when people visit our website, contact us, or interact with our AI communication services across phone, WhatsApp and connected business tools.
1. Who we are
Lynor provides AI communication infrastructure for businesses. Our services help companies answer inbound conversations, qualify requests, follow up, route conversations and keep useful context for their teams.
2. Information we collect
We may collect contact details, business information, website usage data, conversation content, call or message metadata, phone numbers, WhatsApp identifiers, form submissions, preferences, and technical information needed to operate and secure the service.
3. Information from Meta and WhatsApp
When you contact Lynor or one of our customers through WhatsApp or Meta-related channels, we may process the information required to receive, understand, respond to and route the conversation. This can include your phone number, profile name, message content, timestamps and delivery information made available through the relevant platform.
4. How we use information
We use information to provide our services, respond to requests, qualify demand, follow up, route conversations to the right person, maintain context, improve reliability, prevent misuse, measure performance, comply with legal obligations and communicate about Lynor.
5. Sharing information
We do not sell personal information. We may share information with service providers that help us operate Lynor, including hosting, analytics, telephony, messaging, CRM, automation, security and customer support providers. We may also share information when required by law or to protect our rights.
6. Retention
We keep information only as long as needed for the purposes described in this policy, to provide the service, maintain business records, resolve disputes, improve reliability and comply with legal requirements.
7. Security
We use technical and organizational measures designed to protect information against unauthorized access, loss, misuse or alteration. No system is perfectly secure, but we work to keep access limited and controlled.
8. Your rights
Depending on where you are located, you may have rights to access, correct, delete, restrict or object to the processing of your personal information. You can contact us to exercise these rights.
9. Contact
For privacy questions or requests, contact Lynor directly by phone or WhatsApp.